How It Works
From your first call to caregivers you trust at home
Tell Us Your Needs
Reach out by phone, WhatsApp, or callback. We learn medical history, routines, languages, and what “good care” means to your family.
Care Plan & Match
We design a personalised plan and introduce caregivers with the right experience and temperament.
Ongoing Support
Services begin with regular reviews, open feedback channels, and adjustments as needs evolve.
The Process in Detail
Step 1: Tell Us Your Needs
Reach out by phone, WhatsApp, or our callback form. We'll arrange a consultation at home or by video to understand:
- Medical history, medications, and doctor instructions
- Daily routines, mobility, and equipment at home
- Language, dietary, and cultural preferences
- How family members—local or overseas—should receive updates
Step 2: Care Plan & Caregiver Match
We prepare a written care plan, transparent pricing, and schedule. Matching considers:
- Experience with similar clinical or frailty needs
- Compatibility with the elder and family
- Language, gender, or cultural requests
- Availability in your city or region
Families may meet shortlisted caregivers before regular visits begin.
Step 3: Start Care + Ongoing Support
Once you approve the plan, care begins. Expect:
- Consistent handovers and escalation if health changes
- A direct line for questions from family members
- Reviews when discharge plans or family travel require changes
- Supervision aligned with our quality standards
Common Questions
How do I start with Chemlah Care in India?
Call, WhatsApp, or request a callback. We will schedule a consultation to understand medical needs, routines, language preferences, and family expectations before proposing a care plan.
Are caregivers trained and verified?
Yes. We screen caregivers, verify references, and provide training in elder care, safety, infection prevention, and dignified personal care.
Which cities do you serve?
We are expanding across major cities in India and can discuss support in Sri Lanka for families who need coordinated care. Contact us to confirm availability in your location.
Can we choose or change a caregiver?
We match for skills and personality and welcome your feedback. If a match is not right, we will work to introduce a better fit.
How are fees structured?
Fees depend on service type, hours, and clinical intensity. We provide transparent quotes and written agreements before services begin.
Ready to Get Started?
Request a callback and we'll explain options for your family.